- We have a car and need parking. Is it always available?
- We have a parking garage for 3 vehicles. It is 10€/night per vehicle. Advance booking is required. In front of the reception there are 2 parking spaces in yellow line which are parking for our guests. But we do not reserve these spaces.
- Is the swimming pool open whole year?
- Yes, it is. During October to May the pool is heated (25-30ºC). It´s outdoor, not coverd. All of our guests have access.
- I have a movility problem. Do you have a lift?
- No, we don´t have a lift. We have 2 floors (ground floor and 1st floor). Please let us know in advance and we´ll try to asign you a ground floor room
- We are 3 people. Do you have a triple room?
- No, we don't. But we can prepare an extra bed in some rooms. Please search 3 people in our reservation page.
- We have a baby. Do you have childbed and electric kettle to heat up milk?
- Yes, we can provide a cot in your room on request. There is a kettle in your room and a microwave in the buffet area.
- How about the child policy?
- From 7 years old are considered as adults. Children 3-6 years old will share the exiting bed/s with adults (1 large double bed 180-210cm or 2 single beds 90-105cm, depending on the room type). You can request extra bed for 25€/night.
- We´ll arrive in the hotel after 19:00. Are there any problems?
- We have 24-hours reception. But if your arrival time is after 23:00, please let us know by e-mail, telephone or whatsapp.
- I have reserved a double room but have to cancel. Do you charge for this?
- Depending on your booking. Normally from 48 hours the first night of your stay. For example, if you´ve reserved for 4th of March, you have free cancellation until 23:59 of 1st of March.
- Do you have aire conditioner and bath tub?
- Yes, all rooms have air conditioner and bath tub.
- All of your rooms have jacuzzi?
-No, only our Junior Suite has a private jacuzzi. Other rooms have shower with bath tub.
- It´s possible to reserve a room with one bed?
- Yes. Please let us know in advance.
- We´ll stay for 2 weeks. Do you have a laundry service?
-Yes, laundry service is available. In a bag of maximum 6 kg, wash and drying, the price is from 20€ (we are not responsible for the deterioration of the garments). Only in the morning hours.
- I don´t have car. Is there any organized excursion?
- Yes, there are many. Please ask at the reception. Price from 30€.
- Is it easy to get public transport?
- Yes, there is a bus stop 5 minutes walking and a train station 10 minutes walking from us.
- How can I get to the hotel from the Malaga Airport?
- There is a taxi stop in the arrival terminal. Costs about 25-30€. You can catch a train, too.
Our nearest train stops are El Pinillo and Montemar. Takes about 10 minutes walking to us from the train stops.
We don´t offer shutle service.
- How far from the beach promenade?
- About 700m. Takes about 10 minutes.
- Is there any grossery store near by?
- 5 minutes from us there is supermarket Aldi. There are other supermarkets 10 -15 minutes.
- Our reservation doesn´t include breafkast. Can we order it?
- Please request it one day before. Price 9€/ person and per day. Children (3-6 yeras old) 4.5€/person and per day.
- How is the breakfast?
- It´s a buffet style. Something small, but we try to have almost everything.
- My partner is celiac. Do you have gluten free bread for the breakfast?
- We´ll prepare it on request.
- Do you have Japanese Culture Courses?
- We can organize tea ceremony, flower arrangement (ikebana) and kimono experience of your needs. Just please ask it with enoughly advance.